Privacy Policy

1What we collect

When you reach out through our contact or request form, we collect the details you choose to give us:

• Your name
• Your phone number
• Your email address
• Any details you include in your message about the work you need

That's it. We don't ask for sensitive information, and we don't collect anything you don't hand us directly.

2How we use it

We use your information for one reason: to get back to you and help with your heating and cooling needs. That means calling or emailing you about your request, scheduling a visit, and following up on the work.

We do not sell, rent, or trade your information to anyone. We don't share it with third parties for marketing. Casey is the only one who sees what you send.

3Cookies & website analytics

Our website may use basic cookies and simple analytics to understand how many people visit and which pages they look at. This helps us keep the site useful. It's general, anonymous information — it isn't tied to your name or used to identify you personally.

If you'd rather not allow cookies, most web browsers let you turn them off in your settings.

4Keeping your information safe

We treat your contact details with the same respect we'd want for our own. We only hold onto them as long as we need to in order to serve you and keep our records straight.

5Questions about your privacy

If you ever want to know what we have on file, ask us to remove it, or just have a question about privacy, reach out anytime — Casey will answer you directly.

6Updates to this policy

We may update this policy from time to time as our business or the law changes. When we do, we'll post the new version here with a fresh "last updated" date. Continuing to use the site means you're okay with the current version.